Mission Statement

Mission Statement

Service First™ customer satisfaction is our number one priority as we strive to solve the toughest application problems with cost-effective, competitive, and reliable solutions that help our customers exceed their industry goals.

Core Values

– Bearing Headquarters Company will be the “Number One Best” customer service company in its industry.

– Total Customer Satisfaction is the driving force behind all Bearing Headquarters supply channel initiatives and services.

– BHQ will provide world-class technical support to all of its customers.

– What is important to the customer will always be the highest priority to Bearing Headquarters.

– Bearing Headquarters will only distribute and manufacture those mechanical and fluid power products that meet the highest quality and technical standards available worldwide.

– We believe that every single job description within Bearing Headquarters is involved in customer service, and that all BHQ team members function as each other’s internal customers.

– Exceeding customer needs and expectations is Bearing Headquarters’ premier objective and goal.