About Bearing Headquarters
Since 1934, Bearing Headquarters has been your partner in the evolving field of American Industry. We stock competitive products, offer reliable repairs and five metalworking shops, all to fulfill one primary goal — to keep your business running and operating at peak performance.
The result is optimum results and measurable benefits for our customers:
- Reduced downtime through extended product life
- Increased reliability from proper form, fit and function
- Reduced inventory as a result of parts standardization
- Identification of critical spares
Service First™ Heritage
“Service First” is not a term we take lightly. It has been at the core of our entire business from the very beginning. It drives our employees, from the top down.
Bearing Headquarters strives for total customer satisfaction. Our staff works tirelessly to tailor solutions to meet individual customer needs, providing hard-to-find products and services not easily secured elsewhere.
The History of BHQ
Bearing Headquarters Mission Statement
Service First™ customer satisfaction is our number one priority as we strive to solve the toughest application problems with cost-effective, competitive, and reliable solutions that help our customers exceed their industry goals.
- Bearing Headquarters Company will be the “Number One Best” customer service company in its industry.
- Total Customer Satisfaction is the driving force behind all Bearing Headquarters supply channel initiatives and services.
- BHQ will provide world-class technical support to all of its customers.
- What is important to the customer will always be the highest priority to Bearing Headquarters.
- Bearing Headquarters will only distribute and manufacture those mechanical and fluid power products that meet the highest quality and technical standards available worldwide.
- We believe that every single job description within Bearing Headquarters is involved in customer service, and that all BHQ team members function as each other’s internal customers.
- Exceeding customer needs and expectations is Bearing Headquarters’ premier objective and goal.